If a patient wants to leave feedback on the service, where should they be directed?

The Interactive Customer Evaluation (ICE) application is specifically designed to gather feedback from patients regarding the services they received. This platform allows patients to share their experiences and provide valuable input that can help improve service quality.

Using ICE ensures that feedback is collected in a systematic way, enabling healthcare facilities to track issues, analyze trends, and respond effectively to patients' concerns. It is essential for maintaining high standards of patient care and satisfaction.

While other options, such as the Patient Feedback Portal and the Hospital Suggestion Box, may also accept feedback, ICE is often emphasized in military and organizational settings for its structured approach and ability to reach decision-makers directly. Contacting Customer Service is another alternative, but it may not provide the same level of comprehensive feedback collection and analysis as the ICE application.